Delivery & Returns

Deliveries can only be made during working hours, Monday to Friday and we cannot always provide an exact delivery date at the time of ordering. If you need to know when your order will arrive, you can email our Customer Service team at customerservices@workplacefurniture.co.uk or call on 0333 088 0038

We can only deliver items within the UK. FREE delivery applies to addresses within UK Mainland, and for the majority of items delivery is also free to the Highlands of Scotland. If there are any issues we will contact you as soon as possible once your order is placed.

Deliveries are made to the ground floor entrance of your premises as per standard transport practices. If delivery is to another floor, an optional installation fee will apply, which can be selected in the basket once the products have been added. If this option is not available, please do not hesitate to call us on 0333 088 0038 and we will be happy to provide you with a quote.

We offer 3 delivery options:

- Free Economy Delivery: 5-7 Days
Items are delivered flat pack for easy assembly to a ground floor location or curbside if palletised. (Free Delivery applies to UK mainland orders only.)

- Express Delivery: 1-2 Days
Must be ordered before 1.30pm for next day delivery. Items are delivered flat pack for easy assembly to a ground floor location or curbside if palletised.

- Installation Service: 5-7 Days
Items are delivered to any floor, installed and packaging is takey away and recycled.

You have 14 days from date of receipt to request goods to be returned. Goods may only be returned if they are unused, unassembled, in their original packaging and in a resaleable condition.

All goods will be collected and inspected and we reserve the right to apply a charge for incomplete returns, orders placed in error or not wanted.

We use couriers for many of our items, and unfortunately damages can happen. If this is the case, please send us an email as soon as the item is received to customerservices@workplacefurniture.co.uk or call 0333 088 0038 and we will deal with this for you as a priority. If possible, please attach a photo of the damage to your email.